Paypal/Ebay problem
August-19th-2005, 02:12 PM
#1
The man behind the mask
Thread Starter
Join Date: Oct 2003
Location: Birmingham, AL
Posts: 11,572
Paypal/Ebay problem
I listed some superchargers and other items on Ebay for sale. Here is the auction in question:
http://cgi.ebay.com/ebaymotors/ws/eB...RK%3AMESO%3AIT
At the bottom under payment instructions I said "no credit cards or e-checks". The reason I did this (in all my auctions) was because I do not want to upgrade accounts and be charged fees especially since I buy and sell a lot of high dollar items. Before the auction ends the winning bidder "carl" sends me a email asking if I'll knock the price down because he can buy them "all day long for cheaper". I tell him that his bid of $750 for the first one is standing but I'd sell him the other 3 for $700 each plus shipping. He inquired about buying all 4 I had for sale. He tells me that $700 each was fine but he doesn't think he's going to make good on his bid unless I lower the price. I tell him that he is a long-standing member with over 750 positive feedback. It would be a shame for him to screw that up now. He replies back saying that he'll make good on the auction but only be able to purchase one additonal blower. I tell him that it's no problem. When the auction ends just tell me how many he wants and i'll get him a total for everything.
The auction ends. INSTANTLY I recieve and instant payment via pyapal for $770-ish.. ($750+20shipping) even though I had not given him a total. Paypal then sends me an email saying "in order to receive these funds you must upgrade to a premium or business account". My payment sent in was charged $23 in fees because of his payment type. I immediatly declined payment sent him a very nice email explaining why I declined the payment. I offered to discount the item to cover the cost of a money order, envelope, stamp, express shipping....what ever he wanted to do but I was un-willing to upgrade accounts on paypal.
He tells me he sent payment and the problem is on my end and I should have to eat the losses on this sale and all futures sales. I told him that would not happen but I'd work with him anyway I could ....even to the point of accepting his personal check as long as I didn't have to upgrade my account.
The problem is this ***-hat is going to leave me negative feedback even though I've bent over backwards from day 1 to help him out. What kind of recourse or action can I do to prevent this from happening??
http://cgi.ebay.com/ebaymotors/ws/eB...RK%3AMESO%3AIT
At the bottom under payment instructions I said "no credit cards or e-checks". The reason I did this (in all my auctions) was because I do not want to upgrade accounts and be charged fees especially since I buy and sell a lot of high dollar items. Before the auction ends the winning bidder "carl" sends me a email asking if I'll knock the price down because he can buy them "all day long for cheaper". I tell him that his bid of $750 for the first one is standing but I'd sell him the other 3 for $700 each plus shipping. He inquired about buying all 4 I had for sale. He tells me that $700 each was fine but he doesn't think he's going to make good on his bid unless I lower the price. I tell him that he is a long-standing member with over 750 positive feedback. It would be a shame for him to screw that up now. He replies back saying that he'll make good on the auction but only be able to purchase one additonal blower. I tell him that it's no problem. When the auction ends just tell me how many he wants and i'll get him a total for everything.
The auction ends. INSTANTLY I recieve and instant payment via pyapal for $770-ish.. ($750+20shipping) even though I had not given him a total. Paypal then sends me an email saying "in order to receive these funds you must upgrade to a premium or business account". My payment sent in was charged $23 in fees because of his payment type. I immediatly declined payment sent him a very nice email explaining why I declined the payment. I offered to discount the item to cover the cost of a money order, envelope, stamp, express shipping....what ever he wanted to do but I was un-willing to upgrade accounts on paypal.
He tells me he sent payment and the problem is on my end and I should have to eat the losses on this sale and all futures sales. I told him that would not happen but I'd work with him anyway I could ....even to the point of accepting his personal check as long as I didn't have to upgrade my account.
The problem is this ***-hat is going to leave me negative feedback even though I've bent over backwards from day 1 to help him out. What kind of recourse or action can I do to prevent this from happening??
August-19th-2005, 02:36 PM
#2
I can has autox now?
Join Date: Nov 2004
Location: ASC, GA
Posts: 3,381
The problem lies in paypals image.... at bottom of the auction, it shows credit cards... 
but.....
you clearly stated "I prefer paypal (NO CREDIT CARDS and E-checks). Item will be shipped within 48hours of receipt of payment. Use BUY IT NOW and receive free shipping to the lower US. For international orders please email for quote."
I would send an email to paypal explaining the problem (might be another image than can be inserted w/o the credit cards)
and IF he does leave you negative feedback, plead your case to ebay! - and put a response back stating that you DID say NO CREDIT CARDS in the listing...
btw.. people suck.
but.....
you clearly stated "I prefer paypal (NO CREDIT CARDS and E-checks). Item will be shipped within 48hours of receipt of payment. Use BUY IT NOW and receive free shipping to the lower US. For international orders please email for quote."
I would send an email to paypal explaining the problem (might be another image than can be inserted w/o the credit cards)
and IF he does leave you negative feedback, plead your case to ebay! - and put a response back stating that you DID say NO CREDIT CARDS in the listing...
btw.. people suck.
August-19th-2005, 02:53 PM
#3
The man behind the mask
Thread Starter
Join Date: Oct 2003
Location: Birmingham, AL
Posts: 11,572
the thing is I don't think he sent a credit card payment....normally it will tell me when someone sends credit card payment... This one muct've been some sort of weird credit balance or paypal stock sale or something.... i thought I had my bases covered.
August-19th-2005, 02:56 PM
#4
Registered User
Join Date: Nov 2004
Location: Lincroft, NJ
Posts: 1,105
Yeah, it says it right in your auciton! I've ran into a few problems on eBay and both paypal and eBay will work with you, usually with a pretty good outcome. Like Jackelope said, it does show the pictures of the credit cards but you did state "no credit cards". I guess just try talking to the guy some more and if he continues to be an a**, than just let him go and leave you the negative feedback and than work it out with eBay and Paypal if needed!
August-19th-2005, 03:01 PM
#6
The man behind the mask
Thread Starter
Join Date: Oct 2003
Location: Birmingham, AL
Posts: 11,572
i love how the guy said he wasn't going to pay for the winning bid (trying to butter me up) then he asks for a discount, then he sends the wrong payment, then he wont work with me about the right payment when I offer to ay for it for him.
p.s. he sent me an email saying he'd send me a check but not until his funds are put back in his account. I told him that i denied them instantly and it should be returned instantly. He's a jackass. I'd like to take a swing at him.
p.s. he sent me an email saying he'd send me a check but not until his funds are put back in his account. I told him that i denied them instantly and it should be returned instantly. He's a jackass. I'd like to take a swing at him.
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