Bernardhny

I am a bit shocked at the Warranty for my new Mazda. I did not purchase the extended warranty and was floored when they explained that the consumer has to pay a % of part cost based on age of the car. In EVERY other car I have ever owned the standard warranty covered all parts and labor for the entire term of the warranty coverage. Mazda charges 25%, 50% and 75% of parts cost but covers the labor? Doesn't seem all that great to me.



Bernard

meGrimlock

did they say what parts? warranty covers all parts except consumables (like tires, battery, bulbs, etc). a lot of those are covered if defective inside the warranty period but the consumer has to eat partial costs.

an extended warranty would not cover consumables either. could be an honest misunderstanding by the sales person or an idiotic/dishonest sales pitch.

meGrimlock

just an update.
these are the warranty details on consumables (items that are designed to wear over time) tires fall under manufacturer warranty which are pro-rated based on the amount of tread left.

from mazda's USA website:

Mazda Brakes Warranty
Our brakes stop, our warranty doesn’t. All Genuine Mazda and Value Products by Mazda Brake Pads and Shoes Come with a Lifetime Limited Warranty.

• All Mazda Genuine Parts or Value Products by Mazda Brake Pads and Shoes are under warranty, as long as the original purchaser of the replacement brake pads or shoes owns the vehicle on which they were originally installed.
• Warranty is always valid if installation was done by an authorized Mazda dealer.
• If the brake pads and/or shoes become damaged, defective, or worn out during the warranty period, they may be exchanged for new warranty-equivalent Mazda Genuine Parts or Value Products by Mazda brake pads or shoes.
• Upon purchase, your authorized Mazda dealer will provide you with a service repair order, which is considered “proof of purchase” under the terms of the warranty. When requesting a warranty replacement, the service repair order must be presented, and the original components must be returned and exchanged for new replacement brake pads or shoes.
• The customer is responsible for installation charges upon replacement.
• See your authorized Mazda dealer for a complete list of warranty rights and limitations.

Mazda High Performance Replacement Battery Warranty
36/60-Month Replacement Warranty.

If dealer installed, coverage is as follows:

• 1-36 months: Free replacement and labor
• 37-48 months: Customer is responsible for 70% of the MSRP of battery and labor
• 49-60 months: Customer is responsible for 80% of the MSRP of the battery and labor

What's Not Covered by Your Battery's Warranty:

• Damage or failure due to accidents, misuse, theft, fire, freezing, and improper discharging, etc.
• Use in applications for which the battery is not designed
• Improper installation or battery recharging

Mazda battery warranties are subject to the limitations and exclusions listed in the Mazda Vehicle’s Warranty Information Booklet, “What is Not Covered,” under the Replacement Parts and Accessories Warranty.