Free Service For The Life Of A Mazda?
 

Sounds like a great promotion, but please in the future do NOT double post..I had to spend several minutes deleting all the posts you made..this is a warning

oh god....someone better hold me back.....I....feel...the...anger...welling up....inside....me.

Ooohh, wait Matty - think about it - free maintenance, warranty not-with-standing!! :stickpoke

Funny thing is I actually considered it for a second before I shreded the application I received in the mail, lol.

it's like credit card miles.....you buy stuff from mazda at their hugely inflated prices and get a fraction of a percent back in credit to be used with them?!?! That's horrible. As a former mazda employee I can tell you I'd NEVER take my car back to them unless it was getting lemon-lawed (which is sadly happened to a lot of people I know).

Or from Petco!!! I can buy a dozen dogs and 12,000 lbs. of dog food so I can get a free oil change!! Now that's a deal to me!!

ah, the beauty found within a permanently flawed bonus system.

lol....service rep "son, your motors in pieces cause you ran 26 psi thorugh it", Customer "well...fix it I have the REV program bonus card thingamabobby"
Service manager "falls on floor laughing"....

please explain why Im going to go pay for someone to change my oil when I can do it right, cheaper and quicker myself.....let alone any other services....

better yet, please explain what "zoom zoom" means and when we take our cars for "spirited driving" the dealer voids our warranties?

better yetsomeone tell me how I block this new scammer...uh, I mean member so I don't have to see anymore of his stupid propoganda.

Aw, you mean I can't drive my car like they do in the Mazda commercials?
Damn, I always wanted to to spell out the name of my car in a big cloud of dust
but I can't find an open area of dirt big enough to spell 'Protege'!

Ummm, you guys are missing how the program works. The credit card is optional and there are 254 partners. WalMart is one of them. 3% of all your WalMart purchases go into the REV account. The percentages range from 1-10%. And if you do have your car serviced, or buy a genuine Mazda part, you get credit in your REV account. I just got my timing belt replaced and paid for it with my REV points. It cost me nothing. As a single mother who doesn't know how to work on cars, that's major!

Please don't take our ripping on the REV rewards as a personal attack; we mean you no ill will at all. I believe we all understand how the program works. Its just that to us in this on-line community it is nearly comical to participate in the program

This on-line community is a group of enthusiast who have purchased a Mazda product for purposes that go beyond daily utilitarian driving. We are a group who like to drive, and a group that may like to drive a little more spiritedly. As such, there are certain aspects of our cars that we feel may need to be improved on that would enhance our enjoyment of driving.

However, there are many of us here who have experienced denial of warranty services from Mazda, because some modification may have been performed to our vehicles. It doesn't matter that the possible modification was completely unrelated to the failure of the car, Mazda has denied warranty service to a number of enthusiasts.

Now this is contrary to the Magnuson-Moss Act passed in Washington, which basically states that a car manufacturer has to prove that an aftermarket part caused the failure in order to deny warranty service. We on the on-line community, however, are mostly finding that Mazda's warranty policy is that if you modify your car in any way shape or form, don't expect us to provide you with warranty service. No explanation, no reason why a particular modification caused the damage, nothing. You want it fixed, you have to pay.

There have been exceptions to this, but for the most part warranty service has been denied or difficult to obtain.

So again, nothing personal; its just that we're a bit cynical about maintaining a continued relationship with MNAO beyond purchasing our vehicles because of this.

that was the nicest damn post Ive ever heard since logging onto the net 10 years ago!

Mazda service sucks. But to be fair most manufacturers service sucks. Mazda just downright lies and is shady.

And you're right Matty; I don't think this is just limited to Mazda. I'm sure at some point anyone who has modded their car has run into this problem no matter what make of vehicle it is. We're just particularly sensitive about MNAO because its our particular choice of vice.

If they want to give me a hard time because I put on a set of Tokiko Blues on my ride, I'll deal with it. What scares me is if the insurance company will deny coverage because of them; I can see that coming.

rktkpaul,

Thank you so much for your kind post. I suppose if I'd had your experiences, I'd feel the same. I didn't realize I'd stumbled upon a group of Mazda owners who go beyond the boring 55-70mph standard. I myself, got yet another speeding ticket today for 20 over. I love my little Miata and I know how to use my right foot. *G* I can only imagine how much fun you guys have with your modified cars! Anyway, thank you again.

this is very disturbing to me about denying warrenty coverage. As you said paul the law states you must prove that the modification done to that car caused the failure. I have a cat back exhaust and intake on my car. I brought my car to the dealer because there was a short in my electrical system (fortuniatlly it was covered under warentee) but they gave me shit about my mods. Saying that I better hope nothing goes wrong with my motor or the likewise or it probably wont be covered. I Stated the law and he just smerked and laughed and said good luck. I was very disturbed by this and now very much doubt my warrentee. This makes me very skeptial of Mazda service and why the law was put in place if Mazda (and by the sounds of it most) Manufacticures disregard it. why why why

See, you do share the enthusiasm we all have.

I had a Miata for ten years until I came to the realization that it was no longer a practical car for me to have with three growing boys. But it was because of the fun I had with the Miata that I elected to stay in the Mazda family and bought a Protege5. I completely enjoy this car, but I find myself longing for some of the feel of the Miata that used to put a real smile on face. Its a shame that MNAO wants to penalize me for getting to the level that they gave me with the Miata.

Safe and happy miles to you and your Miata!!

<~~~has filed suit with MNAO before about warranty coverage.....

Yes you have, lol. Those were some of the most entertaining posts you have ever made!!

To this day I'm not allowed on my local dealers lot......no official restraining order perse, just them asking me not to come around.

I seriously would never support mazda ever again if I could get away with it but out of all the import makers I think they have the best product....too bad their sales/service/dealers suck so much.

"Uhh, there's that Mullis kid walking up and down the sidewalk again. Better get the boys from the service shop up here with the big wrenches . . ."

LMAO, Matty, I've got to come down there one of these days and go over to the dealer with you!!!

ooo ooo I wanna go to....maybe we can throw an MSP motor through the window like the old discount tire ads...

I guess there's something intimidating about a 6'3" 260lb guy pacing the salesfloor with an aluminum baseball bat......I just don't see it I guess. I just wanted something in writting.....sometimes you have bust a few heads to get your warranty denial in writting!!

Also, I used to spend all day in the parking lot on weekends talking to customers and handing out feaux-business cards and explaining my story to everyone. I would sit there with a chair and a cooler from sun up to sun down....played the best games of tetris I've ever played in my life!

Thats sounds crazy. What were they trying to deniy you of? Sounds like a good story is the orgional post still up?

3200 miles, headgasket broke on my MSP and hydrolocked my motor slinging 2 rods through the block.

Their "verbal" disgnoses was that my tires had uneven tread wear which indicated to them that I had been spinning the tires....tire spinning is "ABUSE" and "ABUSE" isn't covered under Mazdas warranty.

They refused to put anything in writting that could be used in court. They knew they wouldn't stand a chance in court if they put that bullshit in writing. They also said that I removed my RESONATOR and welded in a straight pipe and THAT voided my powertrain warranty even though it is completely behind any and all emissions equipment and affectes performance in no way.....

I hate the dealership....I'd burn it to the ground and piss on the ashes if I thought I could get away with it.

That has to be the most bullshit thing that mazda has said yet. I cant beleive that utter nonsence. Hopefully you take it to court and get them to fix you shit. Sorry to hear that

Thats old news....it's almost a year later. I still stand firm though..."you get what you put in.....and dealers get what they deserve!!"

Somehow that song just fits!!

so you never got shit from mazda?

yeah, I gave up my $20K MSP and got a $20K P5 in return. I hate to say it but I'm much happier with the P5.

Matty, I would be bitter too.

I have not been back to the dealer since I bought my car 24,000 miles ago, except to buy a bottle of touch up paint. It takes me 15 minutes to do the oil in my own driveway, and it costs me around ten bucks versus having to make an appointment with my Mazda dealer and getting taken for thirty bucks each time. The only downside are those ten milk bottles filled with oil, sitting in my shed. I tell myself that at some point, I'll drive it down to the auto parts store for recycling... just not in my P5! Oil stains? No Way!!!

Mod Away!
 

Hey guys...long time no see...how's it hangin?

Anyhow, this talk about voiding the warranty? In my case, I'm at 72000 miles so no warranty for a couple of thousand miles, and I had the satisfaction of doing my own oil change today (Mobil1:) ) I have this thing down to an art! Took exactly 6minutes and 34 seconds...I timed it! I cheat though...I use the big, sturdy plastic Rhino ramps! I agree...it sucks to have to take your car to the dealer for service, and get taken by the dealer at the same time...not to mention the wait you have to go through to get taken. I refused it after the first 12000 miles, when the "look it's not working the way I like it so fix it " period was over.

So, now, at 72K, I have no warranty...so, I say, "MOD AWAY," cause it don't matter any more anyhow!

Now, If I could only figure out how to do a rotate and balance by myself without having to take it to this dumb-shit tire place down the road (have to retorque the lug nuts every time...some are even loose).

Ever read Corky Bells Book "Maximum Boost"? Corky has a section about warranty claims and when to mod..

(paraphrasing) "When your engine is new and out of it's "break-in" period is when it is the strongest. Why wait for your engine, seals, gaskets, internals to weaken before modding?? It makes sense to mod the vehicle while it's still strong. Waiting for it to age and soften isn't going to help things."

I hear you...but with proper care, these cars remain strong...I feel that mine is as strong or stronger than the day I bought it! Anyway, I really didn't get into this stuff until I was at 40K or so anyway. Still not many mods, but to me, it is vicarious....the Prot is my everyday, get to work car.....

To be totally honest, I miss my '94 Volvo 850 Turbo. Would love to have that back and fully modded with Chip and all, but had to sell it when we bought a new '04 V70 turbo for the wife...somehow she always wins. I've been keeping my eyes open for awhile for another 850, hopefully a '97 with stick shift, as I keep putting more miles (about 120 a day) on this car, driving it to and from work, on one of our Interstate highways.

yeah, I'm rolling the protege and my wife is waiting for her 05 Mustang GT to come in.....how did that happen?!?! I'm the car-guy in the family!